Round 800 employees work in the SIERA Alliance on the vision for a better future in the areas of Environmental protection and climate, water and ecosystems, circular economy, urban sustainability and infrastructure as well as impact technology

Dürselen Immobilien GmbH (part of the SIERA Alliance) is consistently modernizing its condominium management: clear processes, reliable communication, digital tools and a team that takes responsibility. To this end, we are looking for a structured, service-oriented personality as a COA management assistant.

Your role

You are the organizational and communicative interface between managers, owners/advisors, service providers and internal teams. You ensure that processes run smoothly, deadlines are met and customers experience noticeable support.

Your tasks (WEG)

Communication & transaction processing

• Acceptance, recording and management of requests (telephone/email/app)
• Correspondence with owners, advisory boards, service providers and tradesmen
• Follow-up of open points incl. status updates to customers/advisory board

Organization & deadlines

• Organization of appointments (advisory board meetings, property inspections, measures)
• Deadline management (resolutions, resubmissions, feedback)
• Maintenance of process lists/backlogs and prioritization according to urgency

Owners' meeting (ETV) - preparation & follow-up

• Support with invitations, documents, powers of attorney, participant lists
• Structured filing/documentation, dispatch and follow-up of resolutions
• Coordination of queries and implementation steps in accordance with the UTP

Invoices & service providers

• Obtaining/managing offers, coordinating appointments
• Preliminary check of invoices (formal check, allocation, queries)
• Support in the approval process according to defined limits/workflows

Document management

• Digital filing according to standards (WEG structure, naming rules)
• Maintenance of object/master data in our systems

What you bring with you

• Experience in the Real estate management / WEG (assistance, processing or similar) is a plus
• Very good organizational skills, Diligence and Liability
• Customer-oriented communication: clear, friendly, solution-oriented
• Confident handling of MS Office (Outlook/Word/Excel), digital affinity
• Team spirit - you work in a structured way and actively follow things up

What we offer you

• Clear processes, modern tools and a professional environment
• Familiarization with fixed contact persons and standards
• A team that takes performance and mutual support seriously
• Further development (e.g. towards WEG processing/coordination)
• Attractive job with prospects in a growing group